Information we collect

• Contact and delivery information such as name, email, phone number, billing address, and shipping address.
• Order and transaction information, including products purchased, payment status, returns, and support history. Payment credentials are processed by authorized payment providers; we do not receive complete card details.
• Vehicle compatibility information that you choose to provide, such as make, model, year, factory system, screen, and photographs.
• Device, browser, cookie, approximate location, and usage information generated when you use the site.

How we use information

• Process payments, fulfill orders, provide tracking, returns, warranty support, and compatibility assistance.
• Operate, secure, troubleshoot, and improve our store and products.
• Communicate service messages and, where permitted, marketing messages that you may unsubscribe from.
• Prevent fraud, meet legal obligations, and enforce our terms.

Shopify and service providers

Our store is hosted by Shopify. We may share information with Shopify and service providers that help with payment processing, fraud prevention, analytics, customer support, fulfillment, delivery, and advertising. They may process information in countries other than your own under their applicable safeguards.

Cookies and choices

We and our providers may use necessary, analytics, personalization, and advertising technologies. Available cookie and opt-out controls may vary by location and by the privacy tools enabled on the store. You can also adjust browser settings and use the Your Privacy Choices page.

Retention and security

We retain information for as long as reasonably needed for orders, support, accounting, fraud prevention, dispute resolution, and legal obligations. We use reasonable administrative and technical measures, but no online system can be guaranteed completely secure.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, and to opt out of certain targeted advertising, sale, or sharing. We may need to verify your identity. You may also have the right to appeal a decision or use an authorized agent where applicable.

Children

Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

Contact us

Email: support@troncarplay.com
Phone: +1 937 817 1073
Mailing address: 730 W Beaver Creek Blvd, Avon, CO 81620, United States