Tron Carplay ships worldwide. We route each order from the most suitable available warehouse for the destination and product.
Order processing
Orders are normally prepared within 1–3 business days. Compatibility verification, address clarification, holidays, or unusually high order volume may add time. You will receive tracking information after dispatch.
Delivery time
Most orders arrive in approximately one week after dispatch. This is an estimate, not a guaranteed delivery date. Remote destinations, customs clearance, local carrier conditions, severe weather, or product availability can affect transit time.
Warehouses and carriers
Some products are available from local warehouses in selected countries. Other orders ship from an international warehouse. The shipping origin is selected according to inventory, destination, and product type. We may use different carriers or split an order when this is the most practical way to deliver it.
Free worldwide shipping
Orders over USD $80 qualify for free standard worldwide shipping. Express services, remote-area surcharges, or special delivery requests may cost extra when offered.
Customs, duties, and address accuracy
Import duties, taxes, brokerage fees, and local charges may apply depending on the destination and are the customer’s responsibility unless checkout explicitly states otherwise. Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs correction.
Lost or damaged shipments
If tracking does not update for an extended period, or the parcel arrives visibly damaged, contact support@troncarplay.com with the order number and photos when applicable. We will work with the carrier and provide the appropriate solution.
Last updated: August 18, 2026